StrikeOne Privacy Policy

1. Information We Collect
We collect the following categories of information to operate and improve the StrikeOne platform:
Player and Team Data:

• Player first names, last names, and jersey numbers

• Team names, rosters, and coaching staff information

• Age group, league, and season information

 

Game Statistics:

• Pitch counts, hit data, and run totals

• Individual game events and performance metrics

• Season-level cumulative statistics

 

Account and Contact Information:

• Coach and parent email addresses used to create or manage accounts

• Role designations (coach, parent, or administrator)

 

Device and Usage Data:

• Device type and operating system for troubleshooting and compatibility

• App usage patterns to improve functionality

 
2. How We Use Your Information
We use the information we collect for the following purposes:

• To display player profiles, game statistics, and season overviews to coaches and authorized parents

• To enable coaches to track team performance and individual player development

• To provide parents with access to their child’s game data

• To improve the reliability and features of the App

• To respond to support requests or account inquiries

• To send essential service-related communications, such as account or policy updates

We do not use player data for advertising, marketing, or any commercial purpose unrelated to the core functionality of the App.
 
3. Children’s Privacy (COPPA Compliance)
StrikeOne is intended for use by youth athletes, their parents, and coaches. We take our obligations under the Children’s Online Privacy Protection Act (COPPA) seriously.

• We do not knowingly collect personal information directly from children under the age of 13 without verifiable parental consent.

• Player profiles are created and managed by coaches or parents, not by the children themselves.

• Parents may request to review, update, or delete their child’s profile at any time by contacting us at coach@strikeone.net.

• If we become aware that data has been collected from a child under 13 without proper parental consent, we will promptly delete it.

 
4. How We Share Your Information
StrikeOne does not sell, rent, or trade personal information. We may share data only in the following limited circumstances:

• With coaches and authorized team members within the same team context in the App

• With parents or guardians to provide access to their child’s statistics

• With service providers who assist in operating the App (e.g., cloud hosting), under strict confidentiality agreements

• When required by law, court order, or to protect the safety of our users

Player statistics visible within the App are limited to members of the associated team and are not publicly accessible.
 
5. Data Security
We implement industry-standard safeguards to protect the data stored within StrikeOne:

• Data is transmitted using secure, encrypted connections (TLS/HTTPS)

• Access to player data is restricted to authorized users within the relevant team

• We regularly review our security practices to protect against unauthorized access, loss, or disclosure

No system is completely immune to security risks. If you believe your account has been compromised, please contact us immediately at support@strikeone.net.
 
6. Data Retention
We retain player profiles and game statistics for as long as a team account remains active. When an account is closed or a deletion request is submitted:

• Player profiles will be removed from active display within 30 days of the request

• Associated game statistics will be permanently deleted from our systems within 60 days

• Aggregated, anonymized statistical data that cannot be linked to any individual may be retained for service improvement purposes

 
7. Your Rights and Choices
Parents, guardians, and account holders have the following rights with respect to their data:

• Access: Request a copy of the personal data we hold related to your child or account

• Correction: Request corrections to inaccurate or incomplete information

• Deletion: Request permanent deletion of a player profile or account by emailing support@strikeone.net

• Opt-Out: Opt out of non-essential communications at any time

We will respond to all data requests within 30 days. To submit a request, contact us at support@strikeone.net with your name, team name, and a description of your request.
 
8. Third-Party Services
The App may use third-party services to support its infrastructure, such as cloud storage or analytics providers. These third parties are contractually prohibited from using your data for any purpose other than providing services to StrikeOne. We do not integrate with third-party advertising networks.
 
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in the App or applicable law. When material changes are made, we will notify account holders via the App or email prior to the changes taking effect. Continued use of the App after notification constitutes acceptance of the revised policy.
 
10. Contact Us
If you have questions about this Privacy Policy, would like to submit a data request, or need to report a concern, please reach out to us:

StrikeOne Support
Email: support@strikeone.net
We are committed to responding to all privacy-related inquiries within 5 business days.